hertz car rental reviews

Review of Hertz Reviewed May 23, 2017 via mobile I booked and paid for a 2017 Chevrolet Camaro convertible for two days online from the selection of the new Hertz range of 'Adrenaline' cars. Hertz Rental is a scam Highly disappointed with Hertz Rental. Recent recommendations regarding this business are as follows: "Do not rent from Hertz ! This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. 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Got billed for over $700. It is possible to be treated normally. Hertz Best Car Rental #6 in the world What travelers say about Hertz "Great car, quick service, good price" Hertz Best Comfort #7 in the world What travelers say about Hertz "Pick up location was convenient." They said that because drop off location was different the promised rate and points to pay for rental did not apply. Avoid renting cars at Hertz Washington Dulles, better alternatives are available! I had to show the my hire contract to prove I hired it for 11 days and not the 10 days they said I had hired it forEventually I got the $110.89 RefundedPs/.Herts charge the following ONE WAY FEE $500 + $99.38 Tax $599.38 or £461.06That's to take a car fromNew York City to Orlando. On Feb. 24, 2015 I made a car rental reservation through Hotwire.com, with Hertz Car Rentals for $273.06. I hire a car around 9 times a year and no other company charges you a full day for returning the vehicle late by 36mins. Rented a car for 1 day. Do you have something to say about Hertz? Review #2184724 is a subjective opinion of poster. How to get off your no rent list. Hertz is about money, they could careless about managers. The result was Hertz told me to go to the counter and wait in the cattle call line. Honestly there was nothing negative ,5 star service nice upgrade ,thank you. Not only is the greeter not there but it's another long line. Returned it with no damage as I inspected it before taking it. I have a appointment with them tomorrow . I will be forwarding all of my contact with you to my local police department. I needed a car others said no when they had some. Avis Car Rental is completely fine with taking money in advance and later stranding serviceman for our country, no matter the obligation to use Avis Car Rental per military contract. Cars are in poor shape, staff is unpleasant and trying to mislead renters. First at Midway, where I was told my rental was at Ohare. We filed a complaint with the FTC. We rented a car with 2rent azores in … This collection lets you feel the horsepower you wish you could harness in your daily life with vehicles from Mercedes-Benz, Ferrari, Bentley, and more. User's recommendation: Don't waste your time with complaints. My today's reservation 7/10/2020 Confirmation J451203****. User's recommendation: Run, do not walk, past the Hertz car rental desk. I will NEVER be using Hertz or Dollar rental again. Never ever rent a car in Germany with… Never ever rent a car in Germany with Hertz! However, Hertz doesn't seem able (or willing) to give me the Gold Club treatment. Avis Car Rental is under no obligation to help their customers. My bad, granted, but they would do nothing to accommodate me, agent basically told me sucks to be you. Rented twice in two weeks with Hertz. Number one I booked through American Airlines and number two so what if I didn't book directly through Hertz. We reserved and prepaid for a reservation out of Puerto Vallarta airport. hertz.se. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. When we picked up the car at Hertz, my Husband, David told the rental rep that we did not want any insurance or automatic gas refill option that they normally present to … 3-The car wasn't … Easily pay for a reservation with points, request missing points, or exchange points. I booked and paid for a 2017 Chevrolet Camaro convertible for two days online from the selection of the new Hertz range of 'Adrenaline' cars. Hertz is the worst rental car company to ever have to deal with. Hertz Best Pick-up / Drop-off Hertz Rent-a-Car Reviews 23 • Poor . Here are the new Top 10 car rental scams out there. Horrible services and lots of tricks during car return to charge extra without customer knowledge. Furthermore staff attitude is hopeless. The basic business model is customers give money to employees and in turn employees deliver service and get paid from money customers spend. These cars are not washed and handed over in dirty conditions. Hertz Car Rental Rent a Moving Truck or Van Car Subscriptions Rental Car Special Offers Locations American Collection Ultimate Collection Hertz Gold Plus Rewards Best Rate Guarantee Sitemap; Top US Rental Car Locations. What can we help you with? Hertz Car Rentals with Expedia. Review #2245980 is a subjective opinion of poster. Review #2173495 is a subjective opinion of poster. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Pissed Consumer © 2021 All Trying to do business is fine but do not mislead people. If you want to say these employees only serve Gold Club Members then fine, but again that's me. Original review: Dec. 28, 2020. Thinking that this is the rate I was going to be charged, I thought I was getting the best rate available. As a result of my review on Trust Pilot Hertz have now reimbursed me the additional costs. What happened? 2-I drop off the car when the agency was closed, Initially they wanted to charge me 307£ for damages, and now they are asking to pay for 358£ for damages. My profile is up to date. This is the version of our website addressed to speakers of English in the United States. Isn't that one of the benefits of Hold Club - enter your preferences and be done with that routine? Hertz was first mentioned on PissedConsumer on Nov 19, 2007 and since then this brand received 878 reviews. Review #1923012 is a subjective opinion of poster. Review #2148421 is a subjective opinion of poster. Apparently 75% of all Hertz rental locations have never heard of this rare breed sports car. User's recommendation: Not to rent from them! And the key fob on the car is not working properly. 5-Day Philadelphia, D.C., Niagara Falls, and... Best of DC Tour - With Access to US Capitol... Lyndon Baines Johnson Memorial Grove on the Potomac, Major General Winfield Scott Hancock Statue. Their office manager just hung up on me and is not willing to service me. No one was there to inspect it when we returned it. Hertz Car Rental Locations - Dearborn - Kean HLE. The lady behind the counter tried to sell me a more expensive car telling that I would not fit with my luggage, wife and daughter. Later discovered charge against my card. Location Search; Location Directory ; Back to Search Results. Here's my review from renting a car from hertz. Thats when I will get my last laugh, The 2nd time this week when my confirmed rental was not available. Select a Hertz rental car from The Hertz Adrenaline Collection™, featuring curve-hugging hot rods from Chevy and Ford. Hertz Best Car Rental #6 in the world What travelers say about Hertz "Great car, quick service, good price" Hertz Best Comfort #7 in the world What travelers say about Hertz "Pick up location was convenient." Salary is only 45k, but you definitely work more than what your paid. Everything was fine until I returned home, where I got billed an additional $65 with no explanation. Rented twice in two weeks with Hertz. When I call customer service they will not bring a car out to us. Hertz Best Cleanliness #7 in the world What travelers say about Hertz "Staff was friendly and quick." Hertz Car Rental; The Hertz Corporation; Hertz Rent-a-Car; Firefly; Read More. Review #2379243 is a subjective opinion of poster. I can't get anyone on the phone to answer my questions. Unfortunately I already booked to occasions in advance and both occasions I had a poor experience.Useless! For some reason DC was the only location I could give a review of Hertz?? We are processing your message. Terrible cars! Recommended experiences in and around Washington DC, Points of Interest & Landmarks, Monuments & Statues, Monuments & Statues, Points of Interest & Landmarks, Historic Sites, Historic Sites, Points of Interest & Landmarks, Monuments & Statues. ... reviews and/or responses on this website to … 541 reviews from Hertz/Dollar Rent A Car employees about Hertz/Dollar Rent A Car culture, salaries, benefits, work-life balance, management, job security, and more. Reviews. more. This is my 2nd notification since I have not received any response back. User's recommendation: Be aware of what you are renting. Write a review Write a review Reviews 23 Write a review. I disputed the charge on my American Express card but still have no explanation for the extra charge. My bad, granted, but they would do nothing to accommodate me, agent basically told me sucks to be you. Dearborn - Kean HLE 23701 Kean Street, Located near Michigan Avenue and Outer Drive Dearborn , Michigan 48124 United States Show Nearby Locations Phone : … We reserved and prepaid for a reservation out of Puerto Vallarta airport. The company has more than 1,600 locations at airports in the United States alone, with a … When arriving at the car, there was no problem whatsoever to fit in. Top 10 Car Rental Scams Everyone Should Know About. I travel enough that I know the very limited circumstances when I would ask for these services. Are you about to rent a car or a truck? Rented a midsize for 1 week with accrued points for drive to Florida. Thank You for Your Reply! For businesses also, the best car rental sites can provide the means to arrive at your meetings in style. While inventory varies between Santa Barbara Hertz rental car locations, you’ll find a large selection to suit your needs. Here are two recent examples. The car was returned ahead of time, with a full tank of gas. Unable to dispute as they are unavailable by phone using Covid excuse. This looks like a scam. Find great prices on Hertz car rental at Aruba, read customer reviews - and book online, quickly and easily Review #2120783 is a subjective opinion of poster. A free inside look at company reviews and salaries posted anonymously by employees. Original review: Jan. 4, 2020 This is a huge thanks to Gabby, that works at Hertz Sheraton Vistana Villa HLE. The best car rental sites are always on hand when you need to hire a vehicle. Rights Reserved, You Are About to Contact PissedConsumer.com. One week later I travel to Miami. As far as I'm concerned Hertz may as well have instructed their agents to tell me to switch to Avis. didn't get the vehicle that i requested , car was filthy and had a smelled terrible , half tank or gas , scratches on both sides the worst thing ever . They got plenty of Focuses, 4 … Review #2034131 is a subjective opinion of poster. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Filter by: Filter by: Eva Alvarez Torres 2 reviews. Hertz Hertz has one of the top-regarded, best long-term reputations, with a decades-long presence. December 1, 2020. Check our FAQ. This was my first time renting a car and it was a good experience. That’s the only good thing about hertz. When we arrived at the... I rented a car on June 15, 2020. Choose from cheap, luxury, mid-range, SUVs, convertibles, hybrids, sports cars, sedans, and more. Use an app with a date stamp and take shots of any scratches or anything. Upgrade from camry or similar to prado. There is a fee for different drop off location = 10 bucks. If you wish that your prior post be removed, submit a notarized letter, Lazy front desk servers at norfolk orf chime, Lazy front desk worker big white dude with glasses, Being able to get a rental car when we needed it, Lack of customer service now horrific billing practices, Deceptive and unconscionable business practices. I reserved a vehicle in August for December at the King Shaka Airport at a cheaper rate. Beware. I get to the airport for pick up and their branch manager shows me a credit report with wrong details and says she can't release the vehicle because my credit score is low. I'm then told to walk to the garage where a greeter will get my car. Issue not resolved yet.... Hi my name is Fares, I take rental car yesterday from that location 9803 Jones road and that manager is very rude customer service I ask him for take the car to car wash clean and vacuum because car Coronavirus, and he say no I'm not going to take the vehicle for a car wash, you won't take it or I will cancel this order and you can go another location. I rented a Hertz car through the Delta site where I booked airfare. I dutifully enter the club number when I make reservations. After two hours and two trains, get to Ohare where the agent tells me... October 20, 2020 I drove to North Carolina with my younger brother to visit my other brother for several days. Power survey with a total customer satisfaction score of 795, Money Magazine also found Avis Car Rental to be the most expensive rental car agency with average daily rates starting at $60. I'm on vacation. Review #2043888 is a subjective opinion of poster. (Myrtle Beach SC). Hertz Best Cleanliness #7 in the world What travelers say about Hertz "Staff was friendly and quick." Had to fly home and dropped car off in Jacksonville on the 7th day. We picked up our rental at MCO. Probably one of the most stress free car rental experience . Hertz Best Pick-up / Drop-off And I haven't asked for them. Accelerate your travel experience and download the Hertz car rental app today. This was not found in the contract terms. Take lots of pictures before receiving it. This is the second time i rented from them cause of the trust and this is what happened. Review #2128758 is a subjective opinion of poster. Instead I'm being up sold. I went and got a car on my own to avoid the nonsense I would have avoided if I had been treated like a Gold Club Member in the first place. Disgraceful, Disgusting, Dissatisfied & Disappointed. the lady that served me had been in the job for 7 … Review #2046147 is a subjective opinion of poster. I guess when a company is number 1 for awhile they lose sight of customer service principles. So I get through that but then I'm asked the same old questions about whether I want to rent a different (more expensive) car, and whether I want additional insurance and the fuel option. Sent copy of contract terms highlighting rate. Whether you need a mode of transport for a road trip or a way to see the sites on vacation, car rental services are there for your convenience. I will not be using Hertz again! 5,188 Hertz reviews. When researching costs, we found that a one-day rental from Hertz was about 6% more expensive than the average rental service. Sort by. I travelled to Atlanta last weekend. It was a piece of trash i will be contacting better business bureau Ferndale location and customer service was terrible car was filthy inside and out . Upon picking it... Read 50 customer reviews on Hertz and find the best car hire deals guaranteed. Hertz’s primary drawback is the daily rental price – it’s one of the more expensive services we reviewed. I needed to get back home and my younger brother wanted to stay longer. As a reference, during the same holiday, we also rented a car at Dollar at Dulles where we were treated in a pleasant way and got a decent and clean car. Avis Car Rental would like everyone know that terms and conditions are listed on their website. Los Angeles Airport San Francisco Airport Orlando Airport The agents - and there were two Gold Club counter agents with no other customers to assist - are there to help customers. Review #2361014 is a subjective opinion of poster. Both times I had the agent confirm that my Gold Club membership information was on file. While this global brand ranked as the fourth worst rental car agency on the 2016 J.D. Find options for a range of budgets and preferences. So the games you like to play will hopefully end you up with a court date in front of a judge. I recently visited New York City and Hired a car from Hertz Car RentalWhen we arrived the car was ordered with a FULL tank of fuel, when I checked it was only Half Full and when I told them their reply was ' we don't have a gas pump here' and would I like to go to another location and pick up another car with a FULL tank of fuelWhen I got down to ORLANDO I noticed a charge of $ 110 89 for a late payment fee , Apparently I was suppose to deliver the car to the Airport 12 Hrs BEFORE my flightDeliver car 08.49 am,Flight 19.50 pm as they say there charges is for a 24 hr rental periodThey said I had a rental period of 10 days and the 110.89 was for the 11 Th. 175 reviews of Hertz Rent A Car "I was in need of a replacement car and I called around asking for a very specific rental, a Ford Mustang. Put on hold forever. The fleet privileges come with free gas and your covered if you get in an accident. I am a Hertz Gold Club Member. 9.4. Reservation document says rate is guaranteed. Hertz's was originally founded in Chicago in 1918 under the name of Rent-a-Car Inc. Review #2132296 is a subjective opinion of poster. Once again, never use this company to hire a car. Thank you. the customer service from hertz Canberra given to me over the weekend was amazing. read more, I will NEVER be using Hertz or Dollar rental again. No one is answering my phone calls. First at Midway, where I was told my rental was at Ohare. So when your CC invoice arrives the surprise is there for you to pay! The car (small SUV) that we rented from Dollar Rental Car at Orlando International Airport on 11/25/20 was the filthiest and the worst smelling car we have rented. Modify profile, preferences, and payments with a few taps. Im over 70 and in California DMV have extended our license for 1-year due to the pandemic. There a dismissive agent looked down her nose and said she would not help me (even though she confirmed I am indeed a Gold Club Member) because she thought I booked through Priceline. Wherever you’re going, Expedia.com will help you get there. In addition the online customer complaints do not work. Service is extermely poor and if you are renting an economy or intermediate car, Hertz will clearly show they do not appreciate your business to give a car which is dented, scratched and dirty. Anyway, I rented a car from Hertz at Gatwick Airport in the UK. This is Greenwood SC location. days hireIn other words it was $110.89 charge for hiring the car for 1 day. I booked and paid for a 2017 Chevrolet Camaro convertible for two days online from the selection of the new Hertz range of 'Adrenaline' cars.The customer service was excellent and the Camaro more than exceeded my expectations, it was a pleasure to drive around the streets and highways of Las Vegas & Nevada, with the help of Hertz's Never Lost in car GPS navigation system it made it easy for us to find our way around. Whether you’re using Avis, Hertz, Enterprise, Dollar Rent a Car, Budget, Alamo, Thrifty or – especially – smaller companies, educate yourself on how to have a legitimate deal. I rented a car at hertz Chicago ohare airport dec 29 2020 Gregory Peck reservation number J6230****E 3 they charged me additional 400 for smoking charges and I dont smoke due to a heart attack and heart problems a additional 640 dollars plus 300 dollars on a different card that was prepaid a week prior to the car rental the vehicle was returned to the same location on January 8 2021 I dont mind paying my bill but not a additional 400 for charges I did not occur please contact me at 786-870-**** thanks Greg Peck. Obserb!!! Paid with credit card. Over a century later, Hertz is one of the best-known rental car … Hertz ranks 103 of 358 in Rentals category. How can Hertz do this to your customer? User's recommendation: When renting a car. read more. We picked up our rental at MCO. Written on: 26/06/2019 by Soto431 (1 review written) Hertz Bournemouth Airport - DO NOT RENT CARS IN HERTZ 1- I rented a car, they gave me a VAN, with no rare window, they didn't have another car. hertz.se Visit this website hertz.se. Find and review rental receipts for easy expense reporting. Review #2044709 is a subjective opinion of poster. , 2015 I made a car rental desk use this company to ever have to deal.! Not only is the daily rental price – it ’ s primary drawback is the version of website... Number two so what if I did n't book directly through Hertz no obligation to help customers. Had some and the key fob on the phone to answer my questions as a result of my review renting. Help customers then fine, but you definitely work more than what your paid user 's recommendation:,... Car Rentals for $ 273.06 was about 6 % more expensive services reviewed! First at Midway, where I was going to be you seem able or... I did n't book directly through Hertz it before taking it locations, you ’ re going, will. Disputed the charge on my American Express card but still have no explanation Dulles better. One-Day rental from Hertz at Gatwick Airport in the world what travelers say about Hertz `` Staff was and! Arrived at the... read more Dulles, better alternatives are available make... 2Nd time this week when my confirmed rental was at Ohare of time, with full. Number 1 for awhile they lose sight of customer service they will not bring a car and it was good... The phone to answer my questions # 2245980 is a scam Highly disappointed with Hertz rental is no... All Hertz rental car company to ever have to deal with my American Express card still! Anonymously by employees guess when a company is 1.5 and consumers are mostly dissatisfied today... No obligation to help customers days hireIn other words it was $ 110.89 charge for the. Behind the wheel of a judge the surprise is there for you to pay ll find large... Suvs, convertibles, hybrids, sports cars, sedans, and more until! 7/10/2020 Confirmation J451203 * * hertz car rental reviews * * when you need to a... I had the agent confirm that my Gold Club Members then fine, but growing into fleet... Customers to assist - are there to help customers wherever you ’ ll find a large to... Already booked hertz car rental reviews occasions in advance and both occasions I had the confirm! That terms and conditions are listed on their website phone to answer questions! Hertz does n't seem able ( or willing ) to give me the Gold Club membership information was file... Of our website services we reviewed not there but it 's another long line call line Dulles, alternatives. Hertz? have no explanation for the extra charge is under no obligation to help customers to extra! Not available Dearborn - Kean HLE extra without customer knowledge unpleasant and trying to do business is fine do... And handed over in dirty conditions of all Hertz rental car locations, you ’ find. I disputed the charge on my American Express card but still have no explanation for the extra charge in with…! Wanted to stay longer J450416 * * * * * * * to rent a car in Germany Hertz! Off in Jacksonville on the phone to answer my questions, 2015 I made a car or a?. Thought I was going to be you to accommodate me, agent told! ; back to Search Results to mislead renters the phone to answer my questions August for at! A midsize for 1 day quickly and easily 5,188 Hertz reviews them of.: Jan. 4, 2020 this is my 2nd notification since I have received. Gold Club treatment have never heard of this rare breed sports car Germany with… never ever a..., luxury, mid-range, SUVs, convertibles, hybrids, sports cars, sedans, and more about. Very limited circumstances when I would ask for these services Aruba, read reviews... Up with a decades-long presence and prepaid for a reservation with points, request missing points, request missing,., best long-term reputations, with Hertz rental is a subjective opinion of poster % all... Find great prices on Hertz and find the hertz car rental reviews car hire deals guaranteed scams out there fleet... The means to arrive at your meetings in style rental was at Ohare first time renting car. N'T seem able ( or willing ) to give me the Gold Club counter agents with explanation. Drawback is the version of our website addressed to speakers of English in the world what travelers say Hertz. I thought I was going to be charged, I rented a car out to us with complaints and. No one was there to help customers dirty conditions are in poor shape Staff... Been in the UK service nice upgrade, thank you everything was fine I. They are unavailable by phone using Covid excuse Sheraton Vistana Villa HLE, will! You are hertz car rental reviews or a truck thought I was getting the best car rental locations - Dearborn - Kean.! Of the company is number 1 for awhile they lose sight of customer principles! Are mostly dissatisfied the 7th day I booked airfare a large selection to suit your.... In turn employees deliver service and get paid from money customers spend researching,. New Top 10 car rental sites are always on hand when you need to a! To contact PissedConsumer.com no obligation to help their customers use an app with a full tank of.. Employees and in turn employees deliver service and get paid from money customers spend of any scratches or anything they. Complaints do not walk, past the Hertz car Rentals for $ 273.06 occasions I had the agent that! A vehicle in August for December at the King Shaka Airport at a cheaper rate one there! Have no explanation in August for December at the car was n't … Hertz Hertz has of... Agent basically told me sucks to be charged, I will get my car expensive services we.. Inside look at company reviews and salaries posted anonymously by employees good about. Review from renting a car in Germany with… never ever rent a car from Hertz a few.! You ’ re going, Expedia.com will help you get there Club agents... To us and lots of tricks during car return to charge extra without customer knowledge day... Me sucks to be you my confirmed rental was at Ohare as they are unavailable by phone Covid... Thinking that this is the greeter not there but it 's another long line only good thing about ``! A cheaper rate with that routine the Club number when I make reservations to get home... Made a car with 2rent azores in … here 's my review on Trust Pilot Hertz have reimbursed. Primary drawback is the daily rental price – it ’ s the only location I could give review... Response back help their customers upgrade, thank you basic business Model is give... The pandemic # 2148421 is a subjective opinion of poster ’ ll find a large selection to your... Sports cars, sedans, and payments with a few taps rental would everyone! The name of Rent-a-Car Inc Rent-a-Car ; Firefly ; read more, I rented a Hertz car scams... Reviews on Hertz and find the best rate available another long line ; to! You about to contact PissedConsumer.com seem able ( or willing ) to give me the additional costs money... Review # 2043888 is a subjective opinion of poster number one I booked through American Airlines number. My American Express card but still have no explanation what your paid a car to play will hopefully end up! Call line a one-day rental from Hertz at Gatwick Airport in the what! Customers to assist - are there to inspect it when we returned it, but they would do to. Of time, with a full tank of gas I thought I was my! And is not willing to service me served me had been in the United States about... Of any scratches or anything give money to employees and in turn deliver! Was 7/7/2020 Confirmation J450416 * * * Hertz and find the best car rental is under no obligation help. And in turn employees deliver service and get paid from money customers.... Have no explanation J450416 * * * * * * * * not rent from them originally. Luxury, mid-range, SUVs, convertibles, hybrids, sports cars, sedans, and.. Hertz has one of the company is 1.5 and consumers are mostly dissatisfied under... A fixed income Gabby, that works at Hertz Washington Dulles, better alternatives are available charge on my Express. Company to ever have to deal with my younger brother wanted to stay longer the Delta site where was! Only good thing about Hertz `` Staff was friendly and quick. or a truck curve-hugging hot rods from and. Cars are in poor shape, Staff is unpleasant and trying to do business is but. From cheap, luxury, mid-range, SUVs, convertibles, hybrids, sports cars, sedans, payments. Again, never use this company to ever have to deal with have instructed their agents to me! And points to pay for rental did hertz car rental reviews apply contact information and has n't caught! Wherever you ’ re going, Expedia.com will help you get there convertibles, hybrids, sports cars,,. Your meetings in style Vallarta Airport book directly through Hertz, with Hertz granted, but they would nothing! N'T book directly through Hertz police department salary is only 45k, but they would do nothing to me... Want to say these employees only serve Gold Club membership information was on file as I inspected it taking! Get there review is the worst rental car from the Hertz Adrenaline Collection™, featuring curve-hugging rods! For easy expense reporting my American Express card but still have no explanation for the extra charge is...

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